FAQs

Find all the frequently asked questions in relation to cake orders and classes

Pre-Designed Cakes

1. How far in advance should I order pre-designed cakes and desserts?

2. Can I customize cakes in the Pre-designed Cake section?

3. Where can I pick up my cake? Do you deliver?

4. How should I store my cakes?

5. Do you provide cake stands?

6. What is your cancellation/refund policy for pre-designed cakes?

Custom Cakes

1. How to order custom cakes and dessert table from DeLovely?

2. How far in advance should I order my cake and dessert table?

3. How much will my cake cost?

4. What flavours can I choose from for my cake?

5. Can I taste your cakes before choosing the flavours?

6. Do you offer consultation?

7. Where can I pick up my cake? Do you deliver?

8. How should I store my cakes?

9. What is your cancellation/refund policy for custom cakes?

Classes

1. If I do not have any experience in cakes or baking, what is the best class for me?

2. How do I get the class timetable?

3. How much are the classes?

4. What classes are you running during the pandemic? Is the academy a COVID Safe place?

5. What is your cancellation/refund policy for classes?

6. Do you offer consultation?

7. Where can I pick up my cake? Do you deliver?

8. How should I store my cakes?

9. What is your cancellation/refund policy for custom cakes?